04-25-2022 02:05 PM
04-30-2022 02:47 PM
04-30-2022
03:19 PM
- last edited on
05-01-2022
11:27 AM
by
John-BBY
Hello, and welcome to our online community!
Thank you for posting on our forums regarding your experience. Not being able to find parts for your refrigerator is not ideal. I can understand wanting this addressed. I'd like the chance to follow up on this and assist. To ensure we investigate all our available options to assist you. Is this to purchase or under a warranty? If you are needing to purchase parts visit the Best Buy PartStore. If this is regarding a warranty, I will need to verify some information, could you please send me a private message that includes your:
Full name
Email address
Phone number
Customer Service Pin (located bottom of receipt) or Order Number
I'll keep an eye out for your message.
Best,
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04-30-2022
10:05 PM
- last edited on
05-01-2022
09:49 AM
by
John-BBY
Rich
I have sent this information to two other Best Buy people with no solutions.
Charlie {removed per forum guidelines}
{removed per forum guidelines}
Send me an email response for my phone number.
Once again. I don't want a warranty I want to BUY THE PARTS. Just find a place to get the door stoppers one for each door. I will buy them and pay shipping if needed.
Please find replacement door stopper parts for an Insignia NS-RFD26SS9 Refrigerator.
04-30-2022 10:41 PM
05-01-2022 11:35 AM - edited 05-01-2022 11:39 AM
Charlie,
Thank you for your messages.
Firstly, I've repaired the broken link to Best Buy Partstore in the above message. I apologize for any confusion or inconvenience that may have resulted.
Secondly, I recommend contacting Insignia Support for assistance with your query. They would have definitive information for the product unavailable through this venue. I realize you may have contacted them previously, but they remain your best resource.
Lastly, in the event you purchased Geek Squad Protection for your refrigerator, I recommend contacting Geek Squad for assistance with your refrigerator repairs.
I hope this helps. Please know we are grateful you wrote to us with your concerns.
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05-01-2022 07:49 PM
05-03-2022 09:16 PM
05-03-2022 11:15 PM
05-04-2022 11:51 AM
Charlie,
Thank you for your messages.
Since it appears that Insignia Support has not been able to assist you in locating the part, we must conclude that the part you seek is not available. Even so, I encourage you to check in with Insignia Support as needed should availability change.
This is Best Buy's final response to your query and this thread will be closed to further replies. Any additional posts on this topic will be considered spam and removed.
Please know I am grateful you took the time to converse with us about your concerns.
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