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New Member
Posts: 1
Registered: ‎11-05-2022

Missing repair

The tracking number provided to me for the ups shipping of the repair I checked in has not updated in nearly 2 weeks. It now has stated information is not available. It also states I should contact the receiver to confirm delivery, how can I do that? I have tried a few times to contact Best Buy and geek squad customer service to get a real updated on my repair but have not gotten an actual answer. What should be my next step?
Social Media Specialist
Posts: 95
Registered: ‎12-29-2021

Re: Missing repair

Hey, 

 

Thank you for reaching out to us today. Getting a update on your repair is serious, so I understand you wanting to reach out. I will be more than happy to help you today. To get started can you please send me a private message with your name, phone number, and email? 

 

Thank you, 

Bryant|Social Media Specialist | Best Buy® Corporate
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