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Posts: 2
Registered: ‎04-19-2021

Missing part

[ Edited ]

I have called numerous times and get a# forthe part to be shipped its been 3 months no part and ridrude customer service. Always getting run around and March 19th was last one supposedly {removed per forum guidelines}. Still no part and fridge is a pain to open.

Posts: 690
Topics: 30
Kudos: 151
Solutions: 48
Registered: ‎02-08-2019

Re: Missing part

Hey, Dadldj94,


Thanks for reaching out. I'm sorry to hear that you're having a difficult time getting in touch with us, and that you've been waiting for a part before you can complete your new fridge installation. It is never fun to wait on a part!


I'd be happy to look into this closer and see what I can do to help. Please send me a private message with your full name, email, and phone number, and I can get started.




Meg|Social Media Specialist | Best Buy® Corporate
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