07-16-2022 01:22 PM
07-16-2022 03:18 PM
Good Afternoon, Graygan.
Welcome to the Best Buy Forums.
Thank you for reaching out. I can understand how frustrating it can be to not receive the desired service when you need it most. Please send us a private message including your full name, phone number, and email, so that we may formally document your experience in our corporate system, and assist you in finding a possible resolution. We hope to hear from you soon.
07-29-2022 02:45 PM