08-05-2021 09:19 AM
08-05-2021 12:40 PM
Good afternoon, MrGregory,
Thank you for taking the time to reach out to us here on our community forums. I use my cell phone for nearly everything and know losing this much battery capacity would have a big impact on my daily life. I appreciate you writing to us to let us know about your experience after this replacement and can give you some details on how to get assistance moving forward.
While I don't have access to information like the average age of these batteries, I would recommend reaching out directly to Apple Support for assistance in looking into this. They have some additional information regarding lithium-ion batteries and their aging process. They may also be able to provide some information on what options are available to assist you with this swelling battery.
I hope I was able to help clarify how to get assistance moving forward. Please let me know if I can help with any other questions.
08-05-2021 04:46 PM