05-08-2019 03:22 PM
05-09-2019 12:03 PM
Hello, apontemaria, and welcome to our online community!
Thanks for reaching out to us on our forum for support. I have had my fair share of computer issues as well, and I know how concerning and frustrating an error page can be when it pops up. Luckily, our Geek Squad is available for support with this!
I encourage you to contact our Agents through our chat option to help solve this problem you're seeing with your daughter's laptop. You can also call our Agents at (800) 433-5778 and read more about our Geek Squad services here.
Please let me know if you need further assistance,