Add Product

Search Results:

Reply
New Member
Posts: 1
Registered: ‎07-28-2018

Laptop

Hello. What is the email address of the Regional Manager? I have bought 4-7 laptops including a Mac book over the past year from the  2500 Winston Park Dr store. Our Acer laptop however stopped working and I have gone back and forth to  the store to fix this product but have gotten no respsonse. The clip has been broken but they refused to help me. I am devastated from this sort of customer service. A CSR named Mohammad called me and he was very disrespectful and unhelpful. My laptop is still at the store as I type this and I would very much appreciate any help or the email address/phone number of the regional manager of Best Buy.

Highlighted
Posts: 8,761
Topics: 1,116
Kudos: 753
Blog Posts: 0
Solutions: 271
Registered: ‎11-10-2008

Re: Laptop

 Did you purchase Geek Squad protection for all of your laptops? 

***Please keep in mind that I am not employed by Best Buy and are just a regular forums Super User and an everyday shopper like you. If you find my posting helpful, please add kudos to it. Remember to mark answered questions as solved if something helped you to speed up the answer queue for other customers***
Posts: 9,176
Topics: 424
Kudos: 648
Solutions: 405
Registered: ‎09-29-2008

Re: Laptop

Hello imranulhaue,

 

There's nothing more frustrating in my experience than having a computer develop a fault and then to have complications attempting to get repairs. I'm unhappy to hear you've had this occur and I regret any inconvenience to you.

 

With apologies, this Community is intended for our U.S. customers. Please contact Best Buy Canada for further assistance with your concerns.

 

Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!