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Posts: 1
Registered: ‎08-31-2020

Laptop repair since July!

Dropped off my laptop in July. Have not heard a peep from the GS and it has been over a month! So frustrating, I call and they can't tell me a thing other than they have a part. Its been stuck in the queue for 3 weeks now.
Posts: 5,682
Topics: 187
Kudos: 509
Solutions: 268
Registered: ‎08-21-2017

Re: Laptop repair since July!

Hello, mariesoule74,


Thank for for visiting us here on our community forums, I know I would be quite anxious to get an update on my laptop repair if I were in your shoes. I would be more than happy to help you look into this to see if I can help provide an update.


I will need a few more details so I can begin to review this. Can you please send me a private message that includes your:


Full name

Email address

Phone number

Service order number


You can send me a private message by clicking the blue button at the bottom of this post across from my name. I'll keep an eye out for your response.

AndrewB|Social Media Specialist | Best Buy® Corporate
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