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Posts: 1
Registered: ‎04-16-2022

Laptop kesys sticking

Not sure if laptop keys can be fixed.I have an HP laptop and some of the keys are sticking ????? I have to press them several times to get them to work. Am wondering if it is worth it to see if they can be fixed or time to buy a new laptop. Of course it is letter keys I use a lot, so I probably wore them out. Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz 2.59 GHz is my laptop. I purchased it several years ago not sure but maybe 6 years.

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Registered: ‎10-19-2020

Re: Laptop kesys sticking

Hi there, tjmgray,

 

Thank you for joining the forums and for reaching out to us!

 

I can understand how frustrating some sticky keys can be, and would be happy to provide some assistance here. Our recommendation, in this case, would be to reach out to a Geek Squad Agent to see if the keys can be repaired. You can do that by calling (800) GEEK SQUAD, or (800) 433-5778, and you also have the option of making an appointment to see an Agent in your local Best Buy. You can make an appointment right from our website. Here is the link: https://www.bestbuy.com/services/triage/home.

 

Let me know if you have more questions.

 

Regards,

Katie B|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
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Registered: ‎11-10-2008

Re: Laptop kesys sticking


@tjmgray wrote:

Not sure if laptop keys can be fixed.I have an HP laptop and some of the keys are sticking ????? I have to press them several times to get them to work. Am wondering if it is worth it to see if they can be fixed or time to buy a new laptop. Of course it is letter keys I use a lot, so I probably wore them out. Intel(R) Core(TM) i7-4510U CPU @ 2.00GHz 2.59 GHz is my laptop. I purchased it several years ago not sure but maybe 6 years.


If you don't mind turning your computer into a desktop a quick solution would be to get a wireless Keyboard and mouse combo that hooks up to the USB port. However you would need room for this. I know of friends who had desks where they treated the laptop as a monitor, put it on the top shelf of the desk and had the keyboard and mouse on the bottom tier of the desk. This would be much cheaper than repair or buying a new laptop itself. 

 

Depending on how many ports you have on your PC you may need a USB hub as well. 

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