02-05-2019 03:59 PM
02-05-2019 04:55 PM
Thanks for joining us at the Best Buy Community forums.
I’d be happy to check into that service order to see if I can get you any additional details. Please reach out to me through a private message, by using the link in my signature below this post.
If you could send along your name, email address, phone number, and service order number, I’ll get right to work.