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Posts: 1
Registered: ‎02-05-2019

Laptop in Repair and parts in stock

So my laptop has been in repair for just over a week. I know it isn’t long yet but the last update says they needed to replace parts and they had the parts in stock. This was 4 days ago. Since then nothing. Of course, like everyone I’d like to get my machine back as soon as possible. I’m just curious to see if they even started repairing it. Any BBY admins care to chime in? Thanks.
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Registered: ‎12-23-2016

Re: Laptop in Repair and parts in stock

Hello, ssissco31887,


Thanks for joining us at the Best Buy Community forums.


I’d be happy to check into that service order to see if I can get you any additional details. Please reach out to me through a private message, by using the link in my signature below this post. 


If you could send along your name, email address, phone number, and service order number, I’ll get right to work.


Sincerely,

Kyle R|Social Media Specialist | Best Buy® Corporate
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