04-07-2021
08:18 AM
- last edited on
04-07-2021
11:03 AM
by
Bill-BBY
I purchased an LG washer, model WM3900 Order #
{removed per forum guidelines }from the Flushing NY store on 3/10.
Delivered 3/19. It was leaking on delivery, called Best Buy,
3/30 they sent Geek Squad. Leaked again 5 minutes after Tech left.
Called Geek squad again, scheduled repair for 4/7.
5minutes before scheduled appointment I was told I have to speak to the Manufacturer? What? What about my warranty? This device never worked. I've invested over $1k for a hunk of metal that doesn't work?
I need someone to intervene here and make this right.
04-07-2021 02:27 PM
Hi there, playmakr88!
Thank you for joining our community here on the Best Buy Forums. As the person who does the laundry for my household, I can understand wanting to have your washer up and running ASAP. I am happy to look into this further! To start, please send a private message with your full name, phone number, and email address. You should be able to do this by clicking the blue button near my signature.
Best,
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