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New Member
Posts: 6
Registered: ‎11-19-2018

LG TV

[ Edited ]

Hello, MY NAME IS ART AND I HAVE HAD PREVIOUS CONTACT WITH KARLA {removed per forum guidelines} ABOUT MY LG TV REPAIR. SINCE THE REPAIR I HAVE MADE SEVERAL ATTEMPTS TO CONTACT HER TO RESOLVE THIS WITH NO REPLIES BACK. I HAVE MANY ISSUES WITH THE GEEK SQUAD ABOUT THE TV AND THE REPAIR AND WOULD LIKE TO SPEAK TO SOMEONE ABOUT THIS. PLEASE CONTACT ME SO THIS CAN BE RESOLVED 

 THANKS ART.   CASE #{removed per forum guidelines} 

Posts: 2,647
Topics: 29
Kudos: 221
Solutions: 144
Registered: ‎08-21-2017

Re: LG TV

Hello Art,

 

Thank you for taking the time to join our community forums and letting us know about your previous case. I can understand wanting to get your TV repaired as quickly as possible so I can understand your frustration to run in to road blocks. I would be happy to see how we can assist you with this. Can you please send me a private message with some more information? I will need to confirm your:

 

Full name

Email address

Phone number

 

To send a private message please click the button at the bottom of my post across from my name. I look forward to hearing back from you.

 

Regards,

AndrewB|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 6
Registered: ‎11-19-2018

LG TV

I HAVE HAD AN ONGOING ISSUE WITH MY LG TV I SENT IN FOR REPAIR I WAS DEALING WITH A RESOLUTION SPECIALIST SINCE THE BEGINNING AND FOR SOME REASON I GET NO RESPONSE NOW. I PUT UP ANOTHER POST AND A RESOLUTION SPECIALIST RESPONDED AND SAID MY FIRST RESOLUTION SPECIALIST WOULD BE IN CONTACT AND YET NOTHING. SO I PUT UP YET ANOTHER POST AND IT WAS REMOVED BY A SENIOR RESOLUTION SPECIALIST FOR WHAT I  BELIEVE NO REASON AND NO REPLY BACK AS TO WHY. ALL IM TRYING TO DO IS RESOLVE MY ISSUES, ISN'T THAT WHY BEST BUY HAS  " RESOLUTION SPECIALIST "