07-19-2022 09:04 PM
07-20-2022 12:04 AM
While you wait for an official response have you tried to contact LG direct on Social Media to see if someone can escalate this? I find that Twitter and Facebook support are more direct than calling over the phone.
07-20-2022 03:57 AM
07-20-2022 08:19 AM
I understand the importance of having a working refrigerator and I would be happy to look into this and see what options may be available. In order to do so, please send me your full name, email address, and phone number via private message. You should be able to send me that message by using the blue button next to my signature. I look forward to hearing from you.
|Allison S|Senior Social Media Specialist | Best Buy® Corporate|
As of March 20th, our Forums will no longer be available, for future support please reach out to us on Social Media or bestbuy.com/support.