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Posts: 1
Registered: ‎02-26-2019


[ Edited ]


My Name is Robson {removed per forum guidelines} recently I was in Orlando, Fl and I was in a Best Buy unit and bought a 256GB Iphone XS and an applewacth series 3 on 26.01.2019. It happens that I live in Brazil and to carry out the insurance against theft and theft it is necessary a way of the invoice or fiscal document that certifies my purchase. So, I would like to know if it is possible for you to send a copy of this document to meue e-mail so that I can do the insurance. 
 Thank you in advance and I'm waiting for a return. 
 Robson {removed per forum guidelines}.
Posts: 834
Topics: 30
Kudos: 153
Solutions: 33
Registered: ‎11-23-2018

Re: Invoice

Hello, Robson, and welcome to our online community!


Thank you for reaching out for support through the Forums. I hope you enjoyed your visit to our Best Buy location in Orlando while you were here in the United States. It's definitely a good idea to carry out insurance on high value items such as an iPhone and Apple Watch like you purchased. I'd be happy to look into emailing you a receipt for this transaction.


In order to try and retrieve this receipt, I'll need a few things from you to start. Please send me a Private Message including your full name, email, and phone number. You can find the blue option to message me to the right of my name, below.


Looking forward to helping out with this,

Allison|Social Media Specialist | Best Buy® Corporate
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