07-03-2021 01:10 PM
07-03-2021 01:39 PM
Good afternoon, Rickytan,
Welcome to our community forums. I know how exciting buying a new TV should be so I can understand your disappointment to see that this TV has been flickering since you got it set up. I'd be glad to provide some information about our Return & Exchange Promise and what options are available moving forward.
Based on your description, it sounds like this TV may be defective. We offer a 15-day return or exchange period for most of the products we sell, including TVs. If possible, I would recommend stopping by your local Best Buy to exchange this TV.
Most of the products we sell have a one-year manufacturer warranty. For information on how this process works I would recommend contacting Insignia Support.
Please let me know if you have more questions I can help with!