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New Member
Posts: 3
Registered: ‎07-24-2022

Insignia 18 cu ft refrigerator

I've had my insignia 18 cubic foot refrigerator for about 2 weeks It works well

 

The only thing that I'm having an issue with is I have to leave the refrigerator on number 5 in order for it to maintain a 37° temperature in the refrigerator

 

If I turn it down to number four or number three it gets in the 40s, and I'm uncomfortable with that.

 

My refrigerator is about half full It's not overfilled I'd like to talk to an insignia repair technician instead of have somebody come over to the house on a service call I don't think it's needed

 

what I want to find out if it's going to be okay to leave the refrigerator on number five all the time because it's when it's set on number five it cools well

 

I  don't want to leave it on the maximum of the time wondering if maybe I have a problem I'm sure in insignia technician could answer my question

 

So if Best Buy or to set up a service request what refrigerator company would that be with so I can contact them and ask them this question

 

 

Insignia™ - 18 Cu. Ft. Top-Freezer Refrigerator - Stainless steel

Model:NS-RTM18SS7
Social Media Specialist
Posts: 22
Registered: ‎10-19-2020

Re: Insignia 18 cu ft refrigerator

Hey there, cool34,

 

Thanks for joining our community forums. I regret to hear that you are having issues with your new fridge, And I can understand how frustrating that may be. If you can please send me a private message with your full name, telephone number, email address, and order number, I can see what options we may have available. I look forward to speaking with you soon.

Jacob W|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎07-24-2022

Re: Insignia 18 cu ft refrigerator

its not a problem  it's a question... I hate to say Jacob, but your team are no help  all you want to do is send a service tech out here. I do NOT need a service call.

 

read my post  CAREFULLY>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

 

 

he only thing that I'm having an issue with is I have to leave the refrigerator on number 5 in order for it to maintain a 37° temperature in the refrigerator

 

If I turn it down to number four or number three it gets in the 40s, and I'm uncomfortable with that.

 

My refrigerator is about half full It's not overfilled I'd like to talk to an insignia repair technician instead of have somebody come over to the house on a service call I don't think it's needed

 

what I want to find out if it's going to be okay to leave the refrigerator on number five all the time because it's when it's set on number five it cools well

 

I  don't want to leave it on the maximum of the time wondering if maybe I have a problem I'm sure in insignia technician could answer my question

 

So if Best Buy or to set up a service request what refrigerator company would that be with so I can contact them and ask them this question

Social Media Specialist
Posts: 22
Registered: ‎10-19-2020

Re: Insignia 18 cu ft refrigerator

[ Edited ]

If you wish to speak with Insignia directly, you can call into: (877) 467-4289. Their hours of operation are going to be from 8am to 9pm central time. If you need assistance with anything else, you can send me a private message with the information that was previously requested. 

Jacob W|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎07-24-2022

Re: Insignia 18 cu ft refrigerator

when i do that  theyhave nooooooooooooooooooooo idea what I am talking about & sound like I am calling over seas..

 

 All I want is to find out who they would have come service it so I can call directly and ask my question

 

no one knows what temps the fridge is supposed to keep

 

 for example  number 1  would be temperature of of 39-42

 

 number 2  37 to  39

 

number 3  235 to 39

 

number 3    36 to 37

 

number 4     35 to 39

'

number 5     33 to 35

 

I have no idea if I am correct????????????

 

but need to know what temps  the fridge should maintain at the number settings in the   fridge

 

this SIMPLE QUESTION should have an answer and

 

NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO

 

ONE   at insignia knows

 

PLEASE FIND OUT.... so I know if my fridge is cooling properly

 

at ""5""" it keeps food 30 to 36  but dont want to run it at """5"" all the time..

 

please this should be a KNOWN answer to this question  and the """kids""""""" over seas at insignia have no idea.. 

 

THERE JUST EAGER TO SEND A TECH HERE   I DON'T NEED A TECH "YET"""  

 

I need an answer.

 

 

 

Social Media Specialist
Posts: 22
Registered: ‎10-19-2020

Re: Insignia 18 cu ft refrigerator

[ Edited ]

There is no way to communicate with a service technician without having a service set up. Have you checked on the Insignia website for the owner's manual of the device? If you haven't I would recommend searching there, if you can't find an answer you may need to email Insignia here, to see if they have a better answer for you.

Jacob W|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!