10-23-2021 07:11 PM
10-23-2021 07:16 PM
10-26-2021 03:02 PM
Thank you for reaching out about your recent TV repair appointment experience. What you describe is certainly far from the knowledgeable and efficient service we expect from our agents, so I'm disappointed to hear that happened. I would be more than glad to look into this situation further to see what options may be available going forward.
To get started, I will need some additional information from you. Please send me a private message with your full name, phone number, email address, and repair order number (if available). If logged into the forum on a PC, you should see a blue "Private Message" option next to my signature below this post.