06-30-2018 06:06 PM
07-01-2018 08:28 AM
07-03-2018 01:36 PM
It’s awful to hear that your phone suffered impact damage recently, but I appreciate you letting us know about your experience with our Geek Squad Protection. Realizing you’re unhappy with the coverage, I do not wish to belabor the point.
However, I’m showing a case that was opened up on your behalf a few days ago, but the circumstances were much different. Please feel welcome to write me a private message containing you full name, phone number, email address, and any case number you may have been provided. Click the blue button in my signature line below to get started!
Once I’m able to confirm your information, I’d like to provide an update! I’m truly looking forward to working with you soon, but please know the outcome may not change. I would like to offer you a better shopping experience, but I’ll need to get to the bottom of this to better understand how I could assist!