05-04-2020 08:07 PM
05-12-2020 07:44 AM
05-12-2020 11:49 PM
05-14-2020 05:04 PM
Hello, Kwalworth, and welcome to our online community!
Thank you for reaching out to us through the forums. As you can tell, we are a little backed up on inquiries, and I apologize for this delayed response. Regardless, we want to make sure your post has been addressed.
I hate to hear about the issues you've encountered with your gaming computer, as I know how important it is to have everything in working order while everything is moved online. I wish you had an easier time getting support with this fix.
As mentioned in earlier comments to your initial post here, it sounds like your issue lies with the manufacturer, iBUYPOWER. If you do not have Geek Squad protection on this purchase, we are limited on the assistance we can provide.
Please send me a private message if you'd like to discuss anything further. You can find the blue option to message me to the right of my name, below.
All the best,
05-14-2020 06:08 PM