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New Member
Posts: 2
Registered: ‎12-21-2018

I have 1 year warrant but not the phone can i still get a new one

 
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Registered: ‎09-29-2008

Re: I have 1 year warrant but not the phone can i still get a new one

Hello Ronald144,

 

Welcome to our community.

 

If you have Geek Squad Protection for your phone, you should be able to get service without issue, but you would need to present the covered phone at the time of service.

 

To give a more detailed answer, I would have to review your coverage. If you will please send me a private message that includes the following, I’ll do my best to help:

 

  • Your full name
  • Your telephone number
  • Your email address
  • Your BestBuy.com order number for the phone and service plan, or
  • The Customer Service PIN from your store purchase receipt

 

To send me a private message, please click the button labeled "Private Message" in my signature below. 

 

I look forward to hearing from you.

John|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎12-21-2018

Re: I have 1 year warrant but not the phone can i still get a new one

I don't have the phone