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Posts: 1
Registered: ‎12-02-2018
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I am convinced Geek Squad screwed up my computer.

About a week ago i dropped off my pc to geek squad in newfoundland st.johns to get it wiped, fixed and just hoping to get my cpu checked out, i went to get it picked up and they said nothing was wrong with the cpu and they just wiped it, updated all the drivers, etc and when i went to set up my pc it all got set up, downloaded discord and went to plug in my headset and talk to them and they said my microphone sounded muffled and said " it sounds like your talking from a modern warefare 3 lobby ", I plugged in my headset to my brothers pc and it worked perfectly fine and sounded fine, this issue has only started happening since I got my pc back from geek squad, So I am completely convinced they have messed something up with me pc..

 

Please help, 

Brady

Posts: 8,667
Topics: 411
Kudos: 588
Solutions: 369
Registered: ‎09-29-2008

Re: I am convinced Geek Squad screwed up my computer.

Hello Brady,

 

Welcome to our community. Repair situations are aggravating enough without discovering after service has been completed that some new fault has developed. I was unhappy to hear about your experience and I regret any inconvenience to you.

 

With apologies, this Community is intended for our U.S. customers. Please contact Best Buy Canada for further assistance with your concerns.

 

Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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