04-05-2022 03:06 PM
04-05-2022 03:13 PM
Hey, Jean-G,
Their phone number should be answered by a representative of Best Buy Canada during normal business hours. I would suggest calling them at 1-866-237-8289, but keep in mind they will most likely also refer you to the manufacturer, as your return or exchange period has expired. Moving forward we will not be responding to this thread.
Thanks,
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04-05-2022 03:19 PM