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Posts: 1
Registered: ‎04-26-2021

Horrible Geek Squad Experience

Since I can't get a supervisor to return my phone calls, and the one supervisor I was finally transferred to (after holding for 40 minutes) only apologized and told me there was nothing he could do, is this the best place for me to describe the appalling experience I've had dealing with the Geek Squad for the last 14 days?

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Posts: 2,720
Registered: ‎02-07-2011

Re: Horrible Geek Squad Experience

Posts: 705
Topics: 31
Kudos: 136
Solutions: 50
Registered: ‎02-08-2019

Re: Horrible Geek Squad Experience

Hey, dsilva2006,


Thank you for reaching out, and welcome to the Best Buy Forums. You have certainly reached out to the right place, though I wish it were under better circumstances. 


I'm happy to document your experience as well as see if there is anything else I could do to help. Please send me a private message with your full name, email, phone number, and a description of what happened here.




Meg|Social Media Specialist | Best Buy® Corporate
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