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Posts: 1
Registered: ‎08-16-2021

Help getting service appointment!

Hello- I have been trying for days to secure a service appointment for our refrigerator. Our refrigerator is broken and we have 8 people in our home. We are covered under geeksquad warranty
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Registered: ‎10-10-2012

Re: Help getting service appointment!

Good evening, tarawall9, and welcome to the Best Buy forum,

 

A working refrigerator is must for a family of any size, and I'm not sure what I'd do if my refrigerator were to stop working, especially with a toddler running around the house.  She probably has more stuff in the refrigerator right now than my wife and I.  You should be able to schedule an appointment to have a repair tech out to your home if your refrigerator is covered by an active Geek Squad Protection (GSP) plan.  Have you called into the Geek Squad at (800) 433-5778?  If so, why weren't they able to schedule an appointment for you?

 

If you have called the Geek Squad and still don't have an appointment, then feel free to send me a private message and I'll see what I can do to help schedule an appointment.  A private message can be sent by clicking on the blue button in my signature, and please make sure to include your name, phone number, address, and email address.

 

Best Wishes,

Derek|Senior Social Media Specialist | Best Buy® Corporate
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