Best Buy Repair Support

[tarawall9]

Hello- I have been trying for days to secure a service appointment for our refrigerator. Our refrigerator is broken and we have 8 people in our home. We are covered under geeksquad warranty

[Derek-BBY Senior Social Media Specialist]

Good evening, tarawall9, and welcome to the Best Buy forum,

A working refrigerator is must for a family of any size, and I'm not sure what I'd do if my refrigerator were to stop working, especially with a toddler running around the house.  She probably has more stuff in the refrigerator right now than my wife and I.  You should be able to schedule an appointment to have a repair tech out to your home if your refrigerator is covered by an active Geek Squad Protection (GSP) plan.  Have you called into the Geek Squad at (800) 433-5778?  If so, why weren't they able to schedule an appointment for you?

If you have called the Geek Squad and still don't have an appointment, then feel free to send me a private message and I'll see what I can do to help schedule an appointment.  A private message can be sent by clicking on the blue button in my signature, and please make sure to include your name, phone number, address, and email address.

Best Wishes,