08-16-2021 03:36 PM
08-17-2021 06:12 PM
Good evening, tarawall9, and welcome to the Best Buy forum,
A working refrigerator is must for a family of any size, and I'm not sure what I'd do if my refrigerator were to stop working, especially with a toddler running around the house. She probably has more stuff in the refrigerator right now than my wife and I. You should be able to schedule an appointment to have a repair tech out to your home if your refrigerator is covered by an active Geek Squad Protection (GSP) plan. Have you called into the Geek Squad at (800) 433-5778? If so, why weren't they able to schedule an appointment for you?
If you have called the Geek Squad and still don't have an appointment, then feel free to send me a private message and I'll see what I can do to help schedule an appointment. A private message can be sent by clicking on the blue button in my signature, and please make sure to include your name, phone number, address, and email address.