08-12-2019 10:26 PM
Solved! Go to Solution.
08-16-2019 03:05 PM
Welcome to the Best Buy Forums! Thanks for making your very first post with us.
nckhammond is right on with his answer. Mobile phones have a 14 day return and exchange period. Most phones come with a one year warranty through the manufacturer for defects in hardware. You can connect with Samsung's support team at (800) 726-7864. Please don't hesitate to post again if you have any other questions.