02-12-2019 02:29 AM
The Cuver City, CA store provides poor customer service, makes up policy to back their misinformed descisions. I've been shopping Best Buy for years and I am truly disappointed.
02-13-2019 12:41 PM
Thanks for joining us at the Best Buy Community forums. I’m sorry that you had such a bad experience at our Cuver City store.
I’d like to take a closer look into this for you. If you could please send me a private message, through the link in my signature, with your name, email address, and phone number, I’d appreciate it. Please also give me a brief description of the specific issues you had in the store.