01-21-2019 01:32 PM
01-21-2019 01:47 PM
Thank you for taking the time to visit our community forum and letting us know about your recent experience with the Geek Squad. I know if my TV stopped working normally I would want to get it back up and running as quickly as possible. I'm disappointed to hear that the previous agents you spoke to haven't been able to get this resolved and I'd be glad to take a deeper look in to this to see how we can best assist you. Can you please send me a private message with a bit more information? I will need to confirm your:
Any case numbers you have been provided
To send a private message please click the button at the bottom of my post across from my name. I look forward to hearing back from you so I can continue to research this.