02-17-2022 10:50 PM
02-18-2022 08:45 AM
I hope you are having a great day! Thank you for taking the time to reach out to us here on our Forums. We always strive to provide the best customer service possible and I'm sorry to hear that your experience wasn't the most pleasant. I have always had good service with Geek Squad so I can understand how you might be feeling. I'd like to look into this matter for you and see if I can find can assist in any way. If you please, send me a private message with your full name, phone number, and email. To send me a private message simply click on the message button in my signature.