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New Member
Posts: 3
Registered: ‎12-31-2019
Accepted Solution

Geek Squad

[ Edited ]

 I have my   computer tower at the Best Buy geek Suad in Roseville Michigan  for a repair.   all I ask and   i think I told them  but  i am just reiderating this   if they can not save anything else  PLEASE Save the pictures there  are ove 8000 . I know  i  should have backed them up  and  i did on a eternal hard drive  using acronis true image. If they save nothing else  i need them saved Please I hope that you will relay this message to the  Roseville  geek squad store. I am  very worried that they will dissapearHere is my service order number.  

Service order number: {removed per forum guidelines}
 please  can you   contact them asnd

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Best Buy Employee
Posts: 2,169
Registered: ‎01-09-2015

Re: Geek Squad

You will want to reach out to the store directly, this forum is not intended to assist with such time-sensitive matters.  If you did not elect for us to perform a data during repair, that data is at risk.  Machines don't get wiped 100% of the time, but when replacing hardware or performing operating system reinstall action or repair it is possible that this step might require data to be wiped.  

I am a Best Buy Employee, but the views that I post are my own and not that of Best Buy.
***Know that I am not able to issue official responses and that my posts are only here to help before an official response is offered by a Best Buy Social Media Specialist***
New Member
Posts: 3
Registered: ‎12-31-2019

Re: Geek Squad

thank you for responding