07-08-2019 05:03 PM
07-08-2019 05:22 PM
Welcome to the Best Buy Community forums. I know how important it is to have your phone, especially when travelling. I’d like to look into this to see if I can get you an update on where that phone is.
Please send me a private message with your name, email address, phone number, and the service order number. You can send that message in by using the link in my signature below this post.
07-09-2019 10:43 AM
I see that you found that link and sent the message in. I’m reviewing it now, and I’ll get back to you as soon as I have an update.