Best Buy Repair Support

[BOREDMALE63]

IS IR COMMON PRATICE FOR THE BEST BUY EMPLOYESS TO LIE ABOUT THAT THE GEEK SQUAD PROTRCTION COVERS. IF IT IS THEN THE CEO/ PRESIDENT OF BEST BUY NEEDS TO BE ASSHAMD OF THEMSELVES FOR ALLOWING THIS TO HAPPEN 

[BOREDMALE63]

WAS GIVEN THE RUN AROUND WHEN TRYING TO TELL THEM I NEEDED A REPAIR DONE FOR MY INSIGNIA  WASHING MACHINE.

 FIRST THEY TOLD ME THE PROTECTION PLAN ONLY COVERED MECHAINCAL FAILURES NOT PHYICAL DAMAGE. THEN NOT ONLY GAVE ME TWO DIFFERENT REF NUMBERS BUT 2 DIFFERENT PLAN NUMBERS. SO CAN ANY HELP ME WITH GETTING MY INSIGNIA WASHING MACHINE REPAIRED

[AllisonS-BBY Social Media Specialist]

Hello, BOREDMALE63.

Thank you for reaching out here on our Best Buy Forums regarding your concerns.  

I would be happy to help assist you in any questions regarding our Geek Squad Protection if you would like.  I have also attached a link below outlining our Geek Squad Protection as well that may answer some questions you may have.  

https://www.bestbuy.com/site/geek-squad/geek-squad-protection/pcmcat159800050001.c?id=pcmcat15980005...&CMP=ocss

Thanks,