01-21-2022 10:10 PM
Solved! Go to Solution.
01-22-2022 01:06 PM
01-24-2022 11:39 AM
Thank you for joining our online community. It is always a pleasure to welcome a new member. This is a great place to come to learn about new tech, interact with other users, and request support from our team of moderators. I understand that is never an ideal time for a regularly used electronic to fail. Our goal is to provide a timely resolution. Considering you work from home; I understand this is something you are eager to have resolved. Often, products must be sent out for a proper diagnosis. I apologize if this was not clearly explained. I’d love to formally document your feedback. I’d also be happy to check on the status of your repair if that would help.
You’re welcomed to send a Private Message, so I can collect the necessary information. To send a Private Message, simply select the darker blue icon, which is located across from my signature. Please include your full name, email address, and telephone number. I look forward to hearing from you.