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New Member
Posts: 6
Registered: ‎03-13-2023

Geek Squad - Food Spoilage Claim

We had our refrigerator service a few days before Christmas and lost a number of food items due to spoilage.  I was informed by Geek Squad that there was coverage for food spoilage and they provided me the form which I submitted on 12/23/22.  I inquired about it in Febuary 2023 and they asked me to resubmit it.  They suggested me to go to my local best buy store in Manchester, CT and speak with a manager.  They told me I had to call another toll free number and have been trying to get a response and haven't been able to.  I again inquired about on Friday 3/10/23 and they told me i would receive an email within 24 hours.  I am still waiting for sometype of response and confirmation.  It appears that others on this forum have had similar issues.  Please get back to me as soon as possible.  

Social Media Specialist
Posts: 244
Registered: ‎11-08-2021

Re: Geek Squad - Food Spoilage Claim

Hello, Victorjpina, 


I have responded to you privately as well. I know not having Food Spoilage Claim resolved quickly and getting run around is upsetting. Continue to respond to privately so that I can help resolved this matter. 


Here to help, 


Jakoma|Social Media Specialist | Best Buy® Corporate
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