09-04-2021 10:45 AM
Good morning, bdonchen,
Welcome back to our community forums. I appreciate you taking the time to let us know about your recent experience with the Geek Squad. I know how difficult it can be to make time for an appointment so I can understand your frustration to have no one show up at the correct time.
Is there anything I can do to help you? Please let me know, I would be glad to see what options I may have available to help you.