Best Buy Repair Support

[ageving86]

I had kitchen appliances delivered and installed on 5/28/2021, and I have yet to be contacted with a claim number for the massive amount of damage the delivery people did. Every time I call Best Buy support, they transfer me to a different number and it goes to a dead number. Every time. 

This is frustrating as I even asked if they were putting anything down on the floor and they simply said no, and then said no english. 

How do I get in contact with someone who will know something about my claim that was supposed to be submitted??

[Jenni-BBY Retired: Social Media Specialist]

Hello, ageving86!

Thanks for joining our community here on the Best Buy Forums. As we strive to provide expert service, I am sorry to hear about the damage to your floors. I can certainly understand wanting to follow up on this claim. 

To connect with an agent further around the claim, please send an email to  BestBuyClaims@sedgwick.com. From there, you should receive a response within about two days. 

Best,