03-10-2019 07:44 PM
03-10-2019 11:25 PM
03-11-2019 04:08 PM
Thanks for joining our forums. I'm sorry to hear about your TV. I totally understand how concerning it would be to have a nonfunctional TV.
jdogg836 was pretty much on the mark. We have a few different Geek Squad Protection (GSP) Plans. While some of them do cover accidental damage from handling, the GSP that is offered on TVs does not generally cover accidental damage. For all the details on your specific GSP, please feel free to check out the Terms & Conditions.