07-24-2019 01:13 PM
07-26-2019 04:06 PM
Hi there, orderandkhos,
Welcome to our community forum and thank you for taking the time to let us know about your laptop. As a student I know any minute without my computer is a bit stressful. I would be happy to take a closer look at this to see exactly what's going on. I'll need a few more details so I can continue to research this. Can you please send me a private message with your:
Service order number
To send a private message please click the button at the bottom of my post across from my name. I look forward to checking on this for you!