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Posts: 8
Registered: ‎10-30-2022

Discrimination against customers

The geek squad is the worst customer service.
Rude and unwilling to help.i was sent to best buy in corona for simple service the gray haired man in his 69ies at the geek squad counter discriminated against me and my phone, handled me and my problem with no respect. He should be fired, he refused to tell me his name and would not let me speak to a manager. All the other employees looked at him as if I was right. I asked for my phone back I took my business to someone who appreciates there customers.
Posts: 75
Topics: 3
Kudos: 14
Solutions: 4
Registered: ‎11-08-2021

Re: Discrimination against customers

Welcome to the Community Forums! We are happy to have you join us Hanesundercare7!


Thanks for reaching out about your experience. At Best Buy, we always want our customers to receive pleasant, helpful service when they shop with us. I'm concerned to hear that this might not have been the case for you recently. I'd be happy to see if I can assist you. II'd like to discuss your recent experience.


 Please send me a private message including your full name, email, and phone number. You can find the blue option to message me to the right of my name below.



Kristy|Social Media Specialist | Best Buy® Corporate
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