09-02-2021 07:09 PM
09-03-2021 12:59 PM
Thank you for taking the time to visit our community forums and letting us know about your experience with getting this freezer repaired. Having purchased a few appliances in the past, I know that transporting them isn't an easy thing to do so I can understand wanting to pursue a different options in getting help with this. I would be glad to help you look further into this.
Based on your post, it sounds like the Geek Squad has already looked into a few different methods to help with repairs or replacements. If you'd like, I can review your case history to help clarify these options moving forward. I will need to gather a few more details so I can continue to look into this.
Can you please send me a private message with your:
Case numbers (if available)
You can send me a private message by clicking on the blue button at the bottom of this post. I'll keep an eye out for your message.