08-31-2021 10:24 AM
08-31-2021 03:21 PM
Good afternoon, Sharon,
Welcome to our forums! Regardless of the item, we expect any carrier we partner with to deliver our customer’s purchases with the utmost care, so it’s disappointing to hear the delivery of your fridge didn’t go as smoothly as we would have hoped.
I’d like to take a closer look into this matter and make sure we’re exploring all options available for you, however, I’ll need some additional information from you in order to do so. For me to begin my research, I’ll ask that you send me a private message with the following information:
As you can imagine, we’ll want to keep this sensitive information out of the public view of our Support Forums, so be sure to sue the blue “Private Message” button in my signature to get this sent my way.
Looking forward to hearing from you,