Best Buy Repair Support

[ธีรภัทร์ฟูมั่น]

i drop my computer at best buy to repair my computer and some agent in best buty he said my computer will usd 2 week to complete but now my computer is not complete yet.

from 23 june now is 11 july 

[ธีรภัทร์ฟูมั่น]

it said "We're assessing your repair. We may need to replace your device."

I have to accept  them to fix my computer?

[Faith-BBY Senior Social Media Specialist · Accepted solution]

Hi there, ธีรภัทร์ฟูมั่น,

Have you had a chance to pair with your local store on the status of your computer? With that type of status, we may need to speak with you prior to moving forward.

We'd also be happy to check into the status of your repair here if you send us a private message with your service order information, phone number, full name, and email. Sending a private message is easy. Simply select that darker colored box to the far right of my signature below.