12-20-2018 12:35 PM
12-20-2018 02:37 PM
Welcome the Best Buy forums and thank you for taking the time to reach out to us for your questions about your Alienware r7 computer!
I would not be able to let you know what charges may come from replacing the harddrive on your computer specific without seeing your order information first. I was unable to locate any purchases made, using the email that was provided at registration, but I’m wanting to see what options are available.
Click the blue button in my signature line below to send your private message to me that contains your full name, phone number, email address, order number or customer service PIN from your purchase receipt.