08-08-2021 12:41 AM
Solved! Go to Solution.
08-08-2021 12:42 PM
Good afternoon, Gerardotarana,
Welcome to our forums! I know when I was in college, my laptop was an invaluable tool for my success, so I completely understand why you’d want to make sure you get yours back before the upcoming semester gets started.
I’ll be happy to take a closer look into this repair and see if there’s anything we can do to provide you the assistance you’re looking for, however, I’m just going to need some additional information from you. Most of the information I’ll need is sensitive information we’ll want to keep out of the public view of our forums, so if you could use the blue “Private Message” button in my signature to send me:
As mentioned, be sure to use the blue “Private Message” button in my signature to get this information sent my way, and if you’re accessing our site on a mobile device, you may need to switch to “Full” or “Desktop” view before this button is visible to you.
Hope to hear from you soon,