Add Product

Search Results:

New Member
Posts: 2
Registered: ‎07-22-2018

Computer is not working;

We purchased a computer, that was made by Best Buy (not company made). It came with an AOV monitor.


So far, none of the monitors work with it. I think it is something with the PC that they gave us.


Could they repair it for us if we bought it in? I tried a couple of different monitors, using the VGA port, no work. 


I definitely think it is hardware inside the PC.



Regular Contributor
Posts: 862
Registered: ‎02-07-2011

Re: Computer is not working;

Best Buy is making their own computer again? I haven't seen any of those sense the "vpr matrix" line they had 15 years ago
Posts: 3,154
Topics: 23
Kudos: 331
Solutions: 186
Registered: ‎11-29-2016

Re: Computer is not working;

Good afternoon k9gatton,


Welcome to our forums, and thank you for your post.  My apologies for the delay in our reply, as our Support Forums are a bit backlogged at the moment, causing us to reply to our customers later than we’d normally like.  I really appreciate your patience, and I’ll be happy to address your concerns going forward.


I realize it’s been a few days since you’ve posted to our forums, but if you’re still having issues with the computer you’ve purchased, and are interested in having our Geek Squad take a look to repair the issues you’ve described, please follow this link to create an appointment with your local Geek Squad team.  If you’d prefer to make an appointment by phone, our Geek Squad can be reached at 1-800-433-5778.  I’m hopeful they’ll be able to assist you in getting your computer up and running.


Hope this helps,

SeanM|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!