09-15-2022 10:20 PM
Solved! Go to Solution.
09-16-2022 07:22 AM
The manufacturer warranty is always used before a special coverage plan is used. At least Best Buy encourages it first before you use their warranty.
09-16-2022 08:07 AM
09-16-2022 08:42 AM
Welcome to the Best Buy Forums!
I appreciate you taking the time to write us regarding your refund. I would be reaching out to someone if I was experiencing the same thing. As hockeycanuckjc mentioned, the manufacturer warranty should always be utilized first and foremost.
I am happy to look into this for you, but first, I am going to need some more details from you. Please, send me private message by clicking the blue button next to my signature, with the order number or Customer Service PIN, your full name, phone number, e-mail address, and store you visited. I look forward to hearing from you.