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Posts: 1
Registered: ‎07-24-2018

Claim Department is not replying.

[ Edited ]

I have a water damage in my kitchen.  Claim has been made and I need your help ASAP. The person by the Name Percy {removed per forum guidelines} has contacted us, but today she has not returned our calls at all,  Claim Number is {removed per forum guidelines} .  

 

Best Buy guy has repaired teh dishwasher, however the water damage is here.  I called Sedgwick at 855-832-1338.  I have left 3 messages but noone has returned back.  All I can do is leave teh message.  It tool Best buy till Monday to come  outand shut the valves off which was dripping consistently.  Water has damaged the tile floor. back of the house

 

Any help you can do to expedite is apprecieated, and ultimately will save Sedgwick and Bestbuy money. 

Thanks, Ivana and Heath {removed per forum guidelines} 

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Posts: 6,941
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Registered: ‎11-30-2015

Re: Claim Department is not replying.

Ivanabmoore,

 

Thank you for joining our community to share that you’re not having much luck getting into contact with Sedgwick regarding the damage to your home due to a leaking dishwasher. I can only imagine how frustrating that may be. My sincere apologizes for our delayed response, but I’d be happy to see how I might be able to help you further. 

 

Were you able to get into contact with your case manager at Sedgwick? Or do you still need help on this matter? Please send us a private message with your full name, and your best contact number phone number if you do still need help. Once we have those details we’d be able to request a follow up on your behalf. You can that private message to us by choosing the blue “Private Message” button in my signature. 

 

Respectfully, 

Mariah|Social Media Specialist | Best Buy® Corporate
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