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Posts: 1
Registered: ‎11-22-2021

Chromebook warrant

I have a chromebook and it has been less than a year, I know that it came along with a warranty card. Is it possible to have it covered for a crack?

Posts: 6,667
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Registered: ‎08-21-2017

Re: Chromebook warrant

Good afternoon, Hii,


Thank you for stopping by our community forums and writing to us about your Chromebook. As someone who relies on a computer, I know that I would want to get any damage repaired if I were in your shoes. I would be happy to give you some details on how to get more information about this manufacturer warranty.


Do you recall if you purchased a Geek Squad Protection plan when you bought this? If so, the Geek Squad may have some repair options available. If not, most of the products we sell offer a one year manufacturer warranty that covers defects from the manufacturing process. I would recommend reaching out to Chromebook Help for more information on what options are available to get this repair started.


I hope I was able to clarify what options are available moving forward. Please let me know if you have more questions I can help with!

AndrewB|Social Media Specialist | Best Buy® Corporate
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