11-22-2021 02:45 PM
Good afternoon, Hii,
Thank you for stopping by our community forums and writing to us about your Chromebook. As someone who relies on a computer, I know that I would want to get any damage repaired if I were in your shoes. I would be happy to give you some details on how to get more information about this manufacturer warranty.
Do you recall if you purchased a Geek Squad Protection plan when you bought this? If so, the Geek Squad may have some repair options available. If not, most of the products we sell offer a one year manufacturer warranty that covers defects from the manufacturing process. I would recommend reaching out to Chromebook Help for more information on what options are available to get this repair started.
I hope I was able to clarify what options are available moving forward. Please let me know if you have more questions I can help with!