08-28-2019 02:07 PM
08-29-2019 04:53 PM
Hi there, TheJeepster!
Welcome to the Best Buy Support Forums!
I'm so glad to hear what a great experience you had with Elmer from our NW Wichita store! We love hearing feedback from our customers, and I would be happy to pass this feedback along to the right people so that Elmer can be recognized for his hard work while assisting you!
Thanks for bringing this to our attention!
08-30-2019 12:16 PM
No problem at all, Vince. It's not very often that I am 100% satisfied with anything, anywhere, from anyone, lol!! Elmer hit the golden trifecta - 1. Courteous and patient with antsy customer 2. Very knowledgable about the product he was installing 3. And he was spot on perfect at everything he did! I've had such bad luck in the past that I was kind of not expecting much, but Elmer really did make my day. I've been a Best Buy customer for years, but this experience was just the icing on the cake. Look at me all fangirling and everything, ha!!
Thanks so much Best Buy Geek Squad and Car Audio Tech Installer Elmer.