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Posts: 2
Registered: ‎08-28-2019

Car audio Geek Squad installation and Customer Service

Hey, I’ve been looking around for the place to post a customer review. Can’t seem to find it, maybe someone here can point the way? And while I’m here I might as well say that Best Buy/Geek Squad Car Audio Tech Elmer is AMAZING. He did in 4 hours what a team of experts at a local ‘Radio Shop’ couldn’t do in 3 visits, 2-3 days each! He is absolutely the master over cross wiring, phasing, all that techie stuff that makes it sound so good. I was shocked that he had my head unit, amp, and kicker in and ready to go so fast. And he was downright pleasant to deal with the whole time as well. I knew I could trust him right away and he didn’t let me down. Thanks Elmer at the NW Wichita Maize Road location!
Posts: 287
Topics: 22
Kudos: 73
Solutions: 20
Registered: ‎10-03-2017

Re: Car audio Geek Squad installation and Customer Service

Hi there, TheJeepster!

 

Welcome to the Best Buy Support Forums! 

 

I'm so glad to hear what a great experience you had with Elmer from our NW Wichita store! We love hearing feedback from our customers, and I would be happy to pass this feedback along to the right people so that Elmer can be recognized for his hard work while assisting you! 

 

Thanks for bringing this to our attention! 

 

Sincerely,

Vince|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎08-28-2019

Re: Car audio Geek Squad installation and Customer Service

No problem at all, Vince. It's not very often that I am 100% satisfied with anything, anywhere, from anyone, lol!! Elmer hit the golden trifecta - 1. Courteous and patient with antsy customer 2. Very knowledgable about the product he was installing 3. And he was spot on perfect at everything he did! I've had such bad luck in the past that I was kind of not expecting much, but Elmer really did make my day. I've been a Best Buy customer for years, but this experience was just the icing on the cake. Look at me all fangirling and everything, ha!! 

 

Thanks so much Best Buy Geek Squad and Car Audio Tech Installer Elmer. Smiley Happy